To add a profile to your account, please follow these steps.
Click the "+Add Profiles" button at the top right hand corner of your screen (you must be logged in).
Owned profiles: Click the icon of the appropriate social platform in the top row of icons. You will then be prompted to sign in to complete the authorization process.
Competitor profiles: Enter the URL or username of the competitor in the search box under "Add competitors to benchmark against" and click the "Add" button next to the correct profile.
Hashtags: Click the hashtag symbol in the top row of icons. Enter the hashtag in the search box and click "Add".
You may repeat Step 2 to add more than one profile. Once you are satisfied with your selections, click "Continue to the next step".
Select the timezone for your profiles and click "Continue to the next step".
Wait for all of the data to be completely uploaded before clicking "Take me to my account". The profiles will then be available in the Report and Content sections for tracking.